Refunds & Returns

Dakine Holdings LLC strives to provide the highest quality products. However if you are not satisfied with your unused purchase, you may return any unopened / unused product for a full refund. Please review our return policy below.  Terms, conditions and returns for harvest equipment are also outlined further down.

Returns

All returns must be postmarked within thirty (30) days of date of purchase. All returned items must be in new, unused, and unopened condition. All original labeling must be attached.

Coco Products are not returnable 

All coco product sales are final. No returns.

 

Return Process 

To return an item, please email our customer service department at info@dakine420.com to get a Return Merchandise Authorization (RMA) number. After receiving an RMA number, place your return item(s) in any original packaging and include packing slip or proof of purchase. Ship your return to the following address:

Dakine Holdings LLC
494 SW Veterans Way Ste 6
Redmond, OR 97756

You will be responsible for return shipping charges.

Refunds

Upon receipt of your return, Dakine Holdings LLC will inspect the condition of the returned item(s) and process your return. Please allow at least seven (7) business days from receipt of your return for processing. We will notify you by email when your return has been processed.

Defective & Damaged Products

If you received incorrect, defective or damaged products, please contact us to arrange for a refund or replacement within seven (7) business days from receipt of your order.

Questions

If you have any questions regarding our return policy, please contact us at:

Phone: 541-420-4645
Email: info@dakine420.com